June 2022 Newsletter

In this issue

 

1.     About the PNORS Technology Group and our History

2.     Evolution of Products and Services across the PNORS Technology Group

3.     Andrew Wilson, General Manager at Netway - reflection on the past 20 years

4.     Netway Client Case study – Dindas Australia

5.     Expansion into New Markets Overseas



About PNORS Technology Group & our History 
Making growth through technology easy

The  PNORS Technology Group has grown significantly over the past four decades due to strategic acquisitions and strong operational performance.  We remain committed to business improvement initiatives and acquisition opportunities that meet our strategic plans, add value to our core business segments, support expansion into new markets and leverage the strengths and skills of the Group.

 

Each member of the PNORS Technology Group – Datatime Services, Netway Networks, Pacific Commerce and WilldooIT - provide services that are specific to their area of expertise, combined they provide a comprehensive solution to the modern enterprise.

 

Our 90+ staff members provide support to our 700+ clients.  Our Australian offices are in Melbourne, Sydney, Brisbane and Perth with further representation in New Zealand and in Europe.

History


Since the incorporation of Disprax (now WilldooIT) in 1982, based on industry insights and market trends, PNORS Technology Group have strategically acquired companies in the areas of data automation, ERP & web technologies and IT infrastructure support who, whilst providing valuable services individually, provide a compelling business proposition when integrated.

The strategic purchase of Pacific Commerce in 2002 added integrated electronic data interchange (EDI) services for TIMMS customers and other businesses.

In 2009, consistent with PNORS’ data automation strategy and building on the strengths of the Pacific Commerce EDI service, Datatime Services was acquired to facilitate the seamless electronic communication and transfer of paper documents.

Existing customers were looking for networking and hardware infrastructure support services. To satisfy this need and to introduce these services to a growing market, Netway Networks was acquired in 2010.

In a rapidly changing technology environment demanding seamless communication between business and their customers, the merger with WillowIT in 2016 to create a new company, WilldooIT, provided a modern and flexible ERP and eCommerce platform (Odoo) which again complemented, extended and unified the services offered by Datatime Services, Netway Networks and Pacific Commerce.

The PNORS Technology Group is committed to improving business productivity through the delivery of integrated technology solutions to ensure the requirements of our clients are met and exceeded as new challenges and opportunities arise.


Evolution of Products and Services

The PNORS Group provides an integrated and complementary range of products and services that target the operations that are vital to the success of modern connected enterprises.

From simple beginnings in our small office in Brighton back in 1982, we launched our very first TIMMS ERP service offering.  The PNORS Technology Group now has 90+ staff working across Australia, Southeast Asia and Europe.

The companies of the PNORS Technology Group comprise automated data capture and validation (Datatime Services), IT services, network management and support, data services and unified communications including telephony (Netway Networks), electronic data interchange (Pacific Commerce) and leveraging all these products ERP and eCommerce software solutions including Odoo, TIMMSanywhere and specialised software solutions for the Renewable Energy, Manufacturing and Food Distribution industries.

Our vision is to make your Growth Through Technology Easy!










Meet Andrew Wilson
Netway General Manager

Andrew Wilson is the General Manager of Netway Networks. Netway provide IT services to businesses across Australia.

Andrew joined Netway in 2002.  There were four employees including himself, working from a small home-office environment in North Sydney. Now Netway employs 19 staff across Australia and the Philippines with offices in Sydney, Melbourne, Brisbane and Perth.

Andrew's core role is facilitating the success of Netway’s employees and working collaboratively with them to grow the company and meet client expectations.

As part of our 40th birthday celebrations, we asked Andrew to reflect on the past 20 years:

How has the company and your role changed since you started?

The whole industry has changed, it has become a lot more formal. There was a time we would go to clients in jeans and thongs in summer.

Internet wasn’t as good, and VPNs were hit and miss so there was a strong emphasis on working from the office and server migrations would be done afterhours from the office. There was a time at Netway that we didn’t consider you one of senior team until you had slept on the couch in the office for a server migration.

My role is still the same in many ways.  In that a client has an end-goal in mind, and I help them get to that point. The only thing that has changed is the scale of the request and business ramifications of the end goal.

What you love about your work and what motivates you 

The best part of my role is being surrounded by like-minded people. I understand IT people . Most IT people are introverts by nature, kind of nerdy, kind of quirky and ready to have a laugh.  My kind of people.

Vision for next 10 years

Businesses are going through tremendous technological change and for Netway to continue to grow, we must continue to be able to guide our clients through those changes.

Birthday message to Paul and your team members? 

Congratulations to you Paul for running a successful operation at scale. Many people think and talk about running their own businesses most don’t try , many of the rest try and fail, but you tried and succeeded. You should be proud of that. A great achievement.


Netway Client Case Study - Dindas Australia

 

“Before partnering with Netway Networks, we used multiple IT vendors in an outdated and overly complex IT environment. Supporting our systems and end users was extremely time-consuming. Building on our 30+ year relationship with the PNORS Technology Group, we engaged Netway to modernise our systems and provide round-the-clock IT support. Now I have time to work on higher-value tasks while knowing the business is in safe hands.”

Simon Darwent, IT Manager

About Dindas Australia

Dindas Australia is one of Australia's largest timber importers and wholesalers. They import from New Zealand, the West Coast of USA, Canada, Europe and South-East Asia, as well as distributing many local products.  Dindas employ 80+ staff and have offices in Victoria, NSW and Queensland

Dindas have been a client of WilldooIT for over 30 years.  WilldooIT provide support for the Dindas timber ERP solution, TIMMS.  They also utilise the services of Pacific Commerce for EDI with the Timber and Hardware Exchange (T&HE) and Bunnings, as well as Carter Holt Harvey.

Before Netway and Dindas started working together, the in-house Dindas IT team were utilising the services of 4 separate IT providers including a 3rd party IT company to assist with IT network management.  The age and design of their network was the catalyst for the decision to consolidate providers to minimise business risk.

 

Please read Dindas Australia’s experience of working with Netway Networks here.




Expansion into New Markets Overseas

As a leading provider of specialised timber industry software solutions in the Asia/Pacific region, we have identified opportunities overseas to introduce our technology and expertise via our vertical timber business management software solution, TIMMSanywhere.

 

USA

In 2021, we commenced work on implementing TIMMSanywhere through a large joint venture project with a major lumber and building materials retailer based on the East Coast of the USA. Once realised, this partnership will place us on the leading edge as business management software providers for the global timber industry.

 

Europe

With increasing interest in TIMMSanywhere in Europe, we have established a sales and marketing footprint in that region which
has led to significant interest from timber businesses. Due to their international nature, a number of these businesses could potentially lead us to implementations in Asian countries such as China, Philippines, Malaysia and Indonesia.

 

Asia

We are leveraging our existing clients in Asia as we seek to establish a stronger presence in the region. Our successful TIMMSanywhere implementations to date have assisted our clients, who primarily do business in the timber manufacturing space to supply products such as timber crates and decorative sheets, to manage critical functions such as purchasing and contract manufacturing.

 

Pacific Commerce and the MY Commerce Exchange, Malaysia

In 2021, Pacific Commerce launched the MY Commerce Exchange to expand our reach into SE Asia.

The MY Commerce Exchange delivers business-to-business Electronic Data Interchange services to clients in the Malaysian market, initially in the areas of Health but with expansion plans to target FMCG (fast- moving consumer goods) and Hardware. The Exchange will provide customers with an efficient, cost-effective solution for electronic trading with their trading partners.

 












We would be pleased to chat with you should you require additional information on any of these topics or any IT requirements your business is considering. Please email us: hello@netway.net.au.


Suggestions on what you would like to see in future PNORS Technology Group Newsletters would be most welcome. Please contact us: hello@netway.net.au

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